Privacy Policy
lomaravexintal UI/UX Design Platform - Your Privacy Matters
At lomaravexintal (lomaravexintal.sbs), we understand that your personal information deserves the highest level of protection. This privacy policy explains how we collect, use, store, and safeguard your data when you interact with our UI/UX design learning platform. We're committed to transparency in our practices and ensuring you maintain control over your personal information.
This policy applies to all services offered through our website, mobile applications, and any related services. By using lomaravexintal's platform, you agree to the collection and use of information in accordance with this policy. We encourage you to read this document carefully and contact us if you have any questions.
Information We Collect
Personal Information You Provide
When you create an account or interact with our platform, we collect information you voluntarily provide, including:
- Full name and contact details (email address, phone number)
- Professional information (job title, company, experience level)
- Educational background and career goals
- Payment information for course enrollments
- Portfolio submissions and project work
- Communication preferences and accessibility requirements
Automatically Collected Information
Our platform automatically collects certain technical information to improve your experience and ensure security. This includes your IP address, browser type, device information, operating system, and pages visited. We also track your interactions with course content to personalize your learning journey and identify areas where additional support might be helpful.
We use cookies and similar tracking technologies to remember your preferences, maintain your login session, and analyze platform usage patterns. You can control cookie settings through your browser, though disabling certain cookies may limit some platform functionality.
How We Use Your Information
We use your personal information for several key purposes that directly benefit your learning experience and platform security:
Educational Services
Your information helps us deliver personalized learning experiences, track your progress through UI/UX design courses, provide feedback on assignments, and connect you with mentors and peers. We analyze your engagement patterns to suggest relevant courses and identify when you might benefit from additional support or advanced challenges.
Communication and Support
We use your contact information to send course updates, respond to your inquiries, and provide technical support. Our communications include important platform notifications, course reminders, and educational content that aligns with your interests. You can modify your communication preferences at any time through your account settings.
Platform Improvement
Aggregated and anonymized data helps us understand how students interact with our platform, which features are most valuable, and where we can make improvements. This information guides our development priorities and helps us create better learning resources for the UI/UX design community.
Data Sharing and Disclosure
We maintain strict controls over who has access to your personal information. We do not sell your data to third parties, and we only share information in specific circumstances that directly support your educational experience or are required by law.
Service Providers
We work with carefully selected service providers who help us deliver our educational platform. These include payment processors, cloud hosting services, email delivery platforms, and analytics tools. All service providers are bound by strict confidentiality agreements and are only permitted to use your information for the specific services they provide to us.
Educational Partners
With your explicit consent, we may share relevant information with industry mentors, potential employers participating in our career placement programs, or educational institutions offering advanced certifications. You maintain complete control over these connections and can opt out at any time.
Legal Requirements
We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others. We will notify you of such disclosures unless prohibited by law.
Your Privacy Rights
As an Australian-based platform, we comply with the Privacy Act 1988 and Australian Privacy Principles. You have significant rights regarding your personal information, and we've made it easy to exercise these rights through your account dashboard or by contacting our privacy team.
Access and Portability
You can access, download, and review all personal information we hold about you. This includes your profile data, course progress, submissions, and communication history. We provide this information in commonly used formats that you can easily transfer to other platforms if desired.
Correction and Updates
You can update your personal information at any time through your account settings. If you notice any inaccuracies in your data, please contact us immediately, and we'll correct the information within 30 days of verification.
Deletion Rights
You can request deletion of your personal information, subject to certain legal and operational requirements. We'll delete your data within 60 days of your request, though we may retain some information for legitimate business purposes or legal compliance.
Consent Withdrawal
You can withdraw consent for specific uses of your information at any time. This includes marketing communications, data analytics, and sharing with educational partners. Withdrawing consent won't affect the legality of previous processing activities.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security approach includes both technical safeguards and organizational policies that ensure consistent protection across all aspects of our platform.
Technical Safeguards
- End-to-end encryption for all data transmission and storage
- Multi-factor authentication requirements for administrative access
- Regular security audits and penetration testing
- Automated monitoring systems for unusual activity
- Secure cloud infrastructure with redundant backups
- Regular software updates and security patch management
Organizational Measures
Our team receives regular privacy and security training, and access to personal information is strictly limited to employees who need it for their job responsibilities. We maintain detailed logs of who accesses what information and when, and we regularly review these access patterns to ensure they remain appropriate.
In the unlikely event of a data breach, we have established procedures to contain the incident, assess the impact, and notify affected individuals within 72 hours. We work closely with cybersecurity experts and law enforcement when necessary to minimize any potential harm.
Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Our retention periods vary depending on the type of information and how it's used:
Account Information
Retained while your account is active plus 7 years after account closure for legal compliance and potential reactivation.
Course Progress and Submissions
Maintained for 5 years after course completion to support credential verification and continued learning opportunities.
Communication Records
Support communications retained for 3 years, marketing communications until you unsubscribe or request deletion.
Technical Logs
System logs and usage analytics typically retained for 12-18 months for security and platform improvement purposes.
These retention periods may be extended if required by law, for legitimate business purposes, or to resolve disputes. We regularly review stored data and automatically delete information that's no longer needed.
International Data Transfers
While lomaravexintal is based in Australia and primarily serves the Australian market, some of our service providers may be located overseas. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
We only work with service providers in countries with adequate privacy protection laws or those who have agreed to binding privacy frameworks that meet Australian standards. All international transfers are governed by contracts that require the same level of protection for your personal information that you would receive in Australia.
If you have concerns about international data transfers or want to know which countries may have access to your information, please contact our privacy team for specific details about our current service providers and their locations.
Children's Privacy
Our platform is designed for adult learners and professionals. We do not knowingly collect personal information from individuals under 18 years of age. If you're under 18 and interested in UI/UX design education, please have a parent or guardian contact us to discuss appropriate options.
If we become aware that we've collected personal information from someone under 18 without proper parental consent, we'll take immediate steps to delete that information from our systems. Parents who believe their child has provided information to us should contact our privacy team immediately.
Changes to This Policy
We review and update this privacy policy regularly to ensure it remains current with our practices and complies with applicable laws. When we make material changes, we'll notify you through email, platform notifications, or by posting a prominent notice on our website at least 30 days before the changes take effect.
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our platform after policy changes indicates your acceptance of the updated terms. If you disagree with any changes, you can close your account or contact us to discuss your concerns.
Privacy Questions and Contact Information
If you have questions about this privacy policy or want to exercise your privacy rights, please contact us:
Email: info@lomaravexintal.sbs
Phone: +61 8 7225 8901
Address: Level 1/77 London Circuit, Canberra ACT 2601, Australia
Privacy Officer Response Time: We respond to all privacy inquiries within 5 business days
Thank you for trusting lomaravexintal with your personal information. We're committed to maintaining that trust through transparent practices, robust security measures, and respect for your privacy choices. Your success in UI/UX design is our priority, and protecting your privacy is an essential part of that commitment.